Dopamyne Vibe Shipping Policy

At Dopamyne Vibe, your satisfaction is our top priority. We’re committed to making your shopping experience smooth, reliable, and transparent. Please review our shipping policy below.

1. How can I track my order?

Once your order is shipped, you will receive a tracking link via email and/or SMS. You can also log into your Dopamyne Vibe account and visit the “My Orders” section to track your package in real-time.

2. Does Dopamyne Vibe charge a platform fee?

We may charge a minimal platform fee to support secure payments, quality checks, and our logistics network. This will always be displayed clearly at checkout.

3. Is the platform fee refundable?

Yes. If your order is canceled before shipping or returned in line with our return policy, the platform fee will also be refunded.

4. What are the shipping charges?

• Free Shipping: Available on select products and promotional events.

• Standard Shipping: For other orders, a shipping fee may apply based on weight, order value, and delivery location.
  Shipping fees (if applicable) will be shown during checkout.

5. Will I get a refund on the shipping fee if I return my product?

If your return is due to a quality issue or incorrect product delivery, the shipping fee will also be refunded.

6. What is Dopamyne Vibe’s Fair Usage Policy?

To ensure fairness for all customers, we may limit orders from accounts that show irregular purchasing or return behavior. This helps us prevent misuse of offers and shipping benefits.

7. Why am I being charged shipping if I shop often?

Shipping charges are calculated based on product type and order value. Special discounts or free shipping offers may be available during campaigns, seasonal sales, or for verified partners.

8. How do I check delivery status?

You’ll receive a live tracking link once your order is shipped. You can also view delivery status in the “My Orders” section of your account.

9. Does Dopamyne Vibe deliver everywhere in India?

Yes, we deliver to most PIN codes across India. You can check service availability by entering your PIN code on the product page. If your location is not currently covered, you’ll be notified before checkout.

10. Do you offer international shipping?

Currently, we deliver only within India, but we are working on expanding our global shipping network. Stay tuned!

11. Can I get faster delivery?

Yes! Express delivery options are available on select products for an additional fee. Eligible options will be visible at checkout.

12. What if I receive a damaged or incomplete order?

If you receive a damaged, defective, or missing-item package, please raise a request within 48 hours of delivery through our Help & Support section. Kindly share photos of the package, and we will resolve the issue promptly.

13. Who delivers my order?

We partner with trusted logistics providers to ensure timely and safe delivery. All products are securely packed and dispatched from verified suppliers and warehouses.

Thank you for shopping with Dopamyne Vibe! We’re excited to deliver products that bring positivity, creativity, and good vibes to your life.